Wednesday, November 11, 2009

Word 2007 "File Name is not Available"

Weird problem of the week - A friend could not open the Word 2007 Documents she saved.
Software: Word 2007, Vista, AVG.

Turns out, AVG was the culprit. I removed AVG, and installed my favorite Open Source AV ClamWin, and while I was doing that, looked up the issue on Google and found this:

This person was running AVG anti-virus. We uninstalled AVG and full file access was restored after a reboot. I have not researched this to determine if it's from a recent AVG update or if it's an inherent problem between AVG's engine and Word '07. Bottom line was that uninstalling gave her back her files.
Reference: http://answers.yahoo.com/question/index?qid=20080903014217AAVP4pU

Sure enough, rebooting after the AVG uninstall, the documents opened fine.

Did not find evidence of this issue on AVG's site.


**Just a reminder to those using AVG Free, the license is for personal use only, no business or charitable orgs.

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